I didn't get any updates from naca, i had to call each time or i used the online chat at the top of thier website. my status with naca still says Submit to Servicer - Restructure. (you can find this when you log into naca and click on process). As for
CW its thier normal website, where you log into your account, then click on left side financial hardship then workout information should take you to the screen that shows the docs they have gotten and your mod status. (note- i think docs submitted only show here 60 days) others have reported them not showing up and my paystubs from november are no longer there. I also think being behind like we were may help move the process faster, I think they are helping borrowers who are behind first.