[Moe Bedard]

Hi Ilona,


Welcome to the forum and thank you for joining...............


When you call in to start the process they will give you the fax number to send everything into including your hardship letter..............

this is what you would need to get together


Your Loan Number and Property Address
Bank Statements and Tax Returns for the past two (2) years
Recent income documents (e.g., pay stubs)
List of current expenses
Brief explanation of your current financial circumstances warranting assistance

and call
1-800-669-0102



Keep us posted on your progress..........