[dthom]

whatsinaname
Try submitting on line and setting up phone appt. That is what we did. Nearest office is 100 miles from hear also. If you do choose to call on phone, be very very patient. I had to call back right after my last phone consult, had to hold the line for 1 1/2 hours, Just kept phone to my ear, watched tv, went online, just whatever I was doing. It will keep updating you as to what caller you are, but you will get thru. I think they are swamped with calls for help right now.