Thank you- ***, Jojolala, and Vinnyrf!
***- I tried that number and was connected to good 'ol customer service.
I requested that department/team and the lady said that there is no such dept. or team. Only the home retention dept. and Workout dept.
I asked for ANYONE that can give me information on the Fannie Mae programs...She then proceeded to transfer me to the workout dept.
Back to square one--
Jojolala- Which department did you start with? I, also read the paragraph and they told me that they are not aware of such program. So far, 6 reps have told me this. (2 from Home retention, 4 from workout dept)
I'm sooo frustrated. Would you happen to have any contact information of the people that might know what the heck I'm referring to?
Vinnyrf- Thanks for the info. My dad is definitely facing financial hardship working for GM and all, and the only thing I can do to help is calling
CW and getting his loan modified. I wish I had the money to lend a helping hand.
I recently modified my loan too with
CW, however it was not this difficult.
I didn't get a permanent fix, but only a "band-aid" fix as
CW refers to it as.
None the less, I'm greatful that I found loansafe, and especially the support you guys offer everyone.
Many thanks!!!! I will keep at it. In the meantime, if you guys have any leads, please help me help my father. I, too will keep you guys posted.