I logged on to the customer.countrywide.com I was offered YESTERDAY. It does indicate that all my docs are received and in review (again??) and only indicates the 01/08/09 start date, not 08/08 when I originally sent in my request, not 11/08 when I sent the pay stub they requested. What is that all about?
Also, FYI there is very little direction on how to use the website so members may want to know: after you register and log on there is a menu bar on the left "financial assistence" this is where you will find updates on whichever assistence you have requested.
Lastly, I reflected about the possibility that I may not get approved or be able to accept whatever they offer and I really wish this process could have come to a conclusion in October 08---two months after my first request for help and before I started to miss mortgage payments. Now I will not be able to buy again for years due to a foreclosure on my report in that event! I have a lot of kids and animals that will make renting very difficult.