Loan Modification Forum - LoanSafe.org - View Single Post - Getting cw run-a-round too help

judyneedshelp · 01-13-2009, 01:56 PM

I have an owner occupied single family home in Southern California (only home we own) bought with 20% down in a Countrywide (CW) neg am option ARM. Worth way less than we owe. Hardship=Lost half income of two income family due to layoff. Three months behind on mortgage one year behind on property tax.

Applied for loan modification 8/08 following CW instructions. Multiple follow ups indicated my application was under review. Received CW letter 11/20/08 stating I qualify for Nationwide Home Ownership Retention program and instructed to send most recent proof of income = did it. 11/28 follow up was told App was approved and I would receive FED EX package with modification offer by 12/15= never arrived. Follow up 12/29 CW said process would be 30 to 60 days from 12/8 when app was opened. When I said we were told we were approved I got no explanation as to the change in information.
1/5/09 received call from CW= needed bank statements & tax returns for application=did it. Follow up 1/12/09 I was told my application was opened on 1/8/09--not 12/08/08 and it would be another 30 to 45 days. This feels like the run-a-round and I am scared. Do you think my modification process is legitimate?

01-13-2009, 01:56 PM	#1 (permalink)
judyneedshelp Member Join Date: Jan 2009 Location: Southern California Posts: 21 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Getting cw run-a-round too help I have an owner occupied single family home in Southern California (only home we own) bought with 20% down in a Countrywide (CW) neg am option ARM. Worth way less than we owe. Hardship=Lost half income of two income family due to layoff. Three months behind on mortgage one year behind on property tax. Applied for loan modification 8/08 following CW instructions. Multiple follow ups indicated my application was under review. Received CW letter 11/20/08 stating I qualify for Nationwide Home Ownership Retention program and instructed to send most recent proof of income = did it. 11/28 follow up was told App was approved and I would receive FED EX package with modification offer by 12/15= never arrived. Follow up 12/29 CW said process would be 30 to 60 days from 12/8 when app was opened. When I said we were told we were approved I got no explanation as to the change in information. 1/5/09 received call from CW= needed bank statements & tax returns for application=did it. Follow up 1/12/09 I was told my application was opened on 1/8/09--not 12/08/08 and it would be another 30 to 45 days. This feels like the run-a-round and I am scared. Do you think my modification process is legitimate?