Kate,
Sounds like you've been waiting for 2 mos. and still no response from
CW. I just applied for loan modification this Jan.5 so I probably wouldn't get any info. until March. However, it says on my account online that more info. should be available by Jan. 26 and not to call before then.
Did you also apply through NACA? I am seriously considering doing that as well.
Sorry for all this questions? I am just stressing out.