I have been checking my account online and all it shows underworkout is that they received all of my information but no further info available. It has been nearly 2 weeks. Should I contact the retention dept to see what is going on, and should I try to find out if we qualify for the Dec 15 program? Just wondering how long I can expect it to take to hear anything from
CW. They have never told me who the investor is, but since I believe we have a conventional fixed it is freddie mac.