| Re: Loan Modification for multiple rental properties t2weati, we started this process with Chase at the very end of October. Initially we were also told that we would be assigned an analyst and that it would take aproximately 2 weeks for an analyst to be assigned. I kept calling every week and following up, the reason it is good to call is that they not that on your account and send messages to appropriate parties to take action.. I do believe that it took a little over 2 weeks to get assigned to an analyst. Once I found out that we were assigned I started calling an analyst directly, so we played phone tag for maybe a week and a half, finally when I was able to speak to her she let me know which documents to fax, that was I believe was a week before Thanksgiving... The first week of December she called and said that she'll be sending out an "appraiser", in reality she send a couple of Realtors to do a BPO... I am understanding that they made an appointment with tenants for this weekend, it took them a while to call the tenants and make arrangements.. There is a lot of waiting with this process... so have to be patient and persistant. |