Hi ***,
My mortgage servicer is EMC mortgage. I am currently in an adjustable that will reset for a second time this month. I contacted my mortgage servicer last night to inquiy about the h4h loans. They did not have any info. and said that I would have to contact Chase. Chase said they could not access my account because everything is still in transition and they transferred me over Hope Now. I then met with a councelor and we went over my budget. They made a recommendation for the 2008 Housing and Recovery Act (I'm assuming that is the h4h?), reduction of interest rate, reduction of principal & restructing mortgage. They sent over their recommendation along with my budget over to EMC. They told me to send in 2 months pay stubs along with a hardship letter. That's were I'm unsure because EMC told me that they do not do refinances only mods. For any refinance I would have to go through Chase and from what you mentioned, they may not be doing the h4h loans either. I don't think another lender will finance me because I have past due bills. I've never been late (more than 30 days) on my mortgage because I pay my priorities
and everything else get put on the backburner. I had originally thought about signing up with one of the lawyers but I had trouble coming up with the money so seeking the help with Hope Now & my mortgage servicer directly is my only option. I just want to make sure I'm headed in the right direction.
Please advise.
Thank you!!
Erica