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princesskimmi · 11-17-2008, 11:49 AM

mngirl, sorry to hear of your situation. Unfortunately, CW works like that. I started my process Sept. 18^th, and was told the exact same thing as you….I was pre-approved and my papers should arrive on Nov. 7^th. I happened to call on Oct. 31^st, just to make sure everything was on track, and I was told that “no papers were going to be mailed out” instead I was now in the HEART program and it could be another 30-60 days. I did speak to a supervisor who told me basically there was nothing he or I could do. He gave me his phone number and direct line and told me to call back on Nov. 13^th, he would absolutely help me and have more information at that time.
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Well, sure enough I called back on Nov. 13^th, and his direct line was someone in the technical department and they never heard of “Timothy”. Finally I did reach his voice mail and left a message for him to call me back. That was 5 days ago and I am still waiting……and still no change on my modification request.
>>
I understand how you feel. They tell you 10 different things and you don’t know who to believe or even know if there is any HOPE!!
>>
Hang in there!! This board is great for support!
princesskimmi

11-17-2008, 11:49 AM	#2 (permalink)
princesskimmi Member Join Date: Aug 2008 Posts: 19 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: In desperate need of advice!!!!!! mngirl, sorry to hear of your situation. Unfortunately, CW works like that. I started my process Sept. 18^th, and was told the exact same thing as you….I was pre-approved and my papers should arrive on Nov. 7^th. I happened to call on Oct. 31^st, just to make sure everything was on track, and I was told that “no papers were going to be mailed out” instead I was now in the HEART program and it could be another 30-60 days. I did speak to a supervisor who told me basically there was nothing he or I could do. He gave me his phone number and direct line and told me to call back on Nov. 13^th, he would absolutely help me and have more information at that time. fficeffice" />>> Well, sure enough I called back on Nov. 13^th, and his direct line was someone in the technical department and they never heard of “Timothy”. Finally I did reach his voice mail and left a message for him to call me back. That was 5 days ago and I am still waiting……and still no change on my modification request. >> I understand how you feel. They tell you 10 different things and you don’t know who to believe or even know if there is any HOPE!! >> Hang in there!! This board is great for support! princesskimmi