Loan Modification Forum - LoanSafe.org - View Single Post - need help dealing with countrywide's round around

moesuga · 10-26-2008, 09:59 AM

I also received the same vicious cycle/runaround, so I was surprised when I called to inform countrywide that I couldn't keep up with the homeloan combined with the heloc (rental property arm in neg am) and the rep said they were reviewing my loan for a modification. I called a week later and was told to expect the documents in the mail within two weeks. It's been three weeks and haven't received the docs so still waiting. I am three months behind in payments, but was told to inform the collection calls that I am working with the "heart team". The collection call reps will continue to call until the modification is complete, but do not hassle me when I tell them I'm working with the heart team.
I also have a homeloan that was modified with homecomings. I followed the info from loansafe, wrote a hardship letter and emailing to the address I got from loansafe. My homecomings loan was due to adjust Nov1 to $4800. The mod reduced my current payment $500 with a 6% from 7.3%. Thanks loansafe, because I would have not have known the process if I hadn't stumbled on to your web site.

10-26-2008, 09:59 AM	#7 (permalink)
moesuga Junior Member Join Date: Jul 2008 Posts: 2 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: need help dealing with countrywide's round around I also received the same vicious cycle/runaround, so I was surprised when I called to inform countrywide that I couldn't keep up with the homeloan combined with the heloc (rental property arm in neg am) and the rep said they were reviewing my loan for a modification. I called a week later and was told to expect the documents in the mail within two weeks. It's been three weeks and haven't received the docs so still waiting. I am three months behind in payments, but was told to inform the collection calls that I am working with the "heart team". The collection call reps will continue to call until the modification is complete, but do not hassle me when I tell them I'm working with the heart team. I also have a homeloan that was modified with homecomings. I followed the info from loansafe, wrote a hardship letter and emailing to the address I got from loansafe. My homecomings loan was due to adjust Nov1 to $4800. The mod reduced my current payment $500 with a 6% from 7.3%. Thanks loansafe, because I would have not have known the process if I hadn't stumbled on to your web site.