| Re: Bank of America loan mod - not in distress yet, but worried about the future
Grrrr....been on hold with B of A for nearly an hour now. I know this is to be expected, but I'm particularly frustrated because when I first called I got through to an agent pretty quickly, but when she looked at my loan info she said it would be handled through another office, and she transferred me. But I ended up at a collections department, and they were not able to answer any questions for me since I don't have any current collections issues.
I was able to get the mailing address and fax number for their Homeownership Retention Team. If I send in a letter or fax, are there specific persons to whom I should send copies? I want to make sure that my letter is seen by someone a little higher on their corporate ladder, but at the same time I don't want to be a pest. Or maybe I should be? |