[yaya01]

Felicia Ford from Countrywide just called me regarding the correspondance I sent on 9/26 (e-mail to executive team *** posted). She said she has been assigned to handle my case and gave me her contact info and the fax to send the documentation for the mod. She said that it would take 24 to 48 hours for the documents to be uploaded and that she will call me once they receive them to verify they got everything they need. She also said that a negotiator would be assigned within 72 hours of the documents being uploaded.

Now, I know this does not mean that I have been approved for a mod but when I called them the first time, the rep said they could not help me because my interest rate was not resetting yet, it was low and I was not late on payments yet. What a difference a late payment and an e-mail to the executive team that *** has posted makes!!!