[vietvivi]

Reading the advice given in this forum to follow up, follow up, follow up... I called Countrywide's 1-800-669-6087 and spoke with Yvette from the Office of the President. I asked about the status of my application to make sure that Dalia at HOPE dept had actually submitted my account for loan modification. Yvette confirmed that my account was showing in the system as received on Sept 19th and a negotiator should be contacting me in about 7-10 business days. She said that she will make a note on my account that I had called today to request status. She also did not have any additional information on the new programs that are coming out on October 1st yet. Yvette was extremely nice!

Then I moved onto contacting OCWEN to ensure that my loan application with the backup information had been received yesterday. I was transferred 3 times. On the second transfer, the lady (I couldn't understand what her name was) said that my paperwork had been received and she needed to transfer me to the other dept to get more info. I was on hold when the 3rd person picked up (sounded like from India) who said that they were experiencing technical difficulties and would need to call me back. She almost hung up, but I had to ask when would I receive a callback to which she responded tomorrow. Then I asked if she had my phone number and she repeated my number to me. Phew. She had sounded so rushed that I wasn't sure. So now I wait.