Jenn,
In the Office of the President they don't drop the ball..........here on the forum the nightmares are happening before members find LoanSafe and get the advice that gets them to the right dept. We have many successes that show what the advice here has done........when dealing with this office it is a good experience and the only other person that gets involved would be from the loan workout dept. and that is all........
CW Office of the President works very hard to get the best modification the investor will allow on your loan.....
Please keep us posted...........