| Behind in payments, seeking Loan Modification On April 7th I applied to Countrywide's Special Programs Group through the Loss Mitigation Department for a Loan Modification. I was told the Special Programs Group can handle Loan Modifications. I am behind approximately 5 payments on my mortgage and as of April 7th, I have ample amount of money to contribute toward a loan modification, I cannot pay the complete amount I owe, but I can pay up to 2/3 of the total dollar amount owed.
Today, May 14th I was contacted by a negotiator from Countrywide's Special Programs Group. Today marks 37 days from the time I applied for a loan modification. The negotiator that called me today was offering me a "Repayment Plan", not a loan modification plan. The Repayment plan, based on repaying the amount due was being figured on repaying the loan over a 17 month period, plus giving the 2/3 I have to pay toward the amount owed. I was then told by this negotiator that I would be better off with a Loan Modification, however he cannot help me with the Loan Modification, that is taken care of in another group
I was offered the repayment plan back on April 7th but opted for the Loan Modification plan instead. I sent my hardship letter, along with Bank Statements into the Loss Mitigation Dept. and clearly asked in my letter for a loan modification, not a repayment plan. This has wasted valuable time with the sale date in Mid August. I was told today that I will have to be referred back to the Collections Department, then transferred to the Group that works out Loan Modifications.
Am I getting the run around, or is this a simple mistake? What should I do from here to make sure my request is taken to the right department or group?
I cannot wait another 30 days, charges keep accruing and the foreclosure gets closer. WHAT TO DO??
Last edited by Jim B.; 05-14-2008 at 04:34 PM..
Reason: Additional clarification
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