Re: Countrywide extremely slow to respond to homeowners
I'll have to get that email address from my home computer for you later that I got from the VP of Finance.
I recieved a follow up email from Stephanie today indicating that she received my fax. This is what she said below. So it looks like a negotiator is going to work on our case. She didn't give me any timelines. It would be interesting to find out if she sends you the same exact email.
Ms. Anderson,
This e-mail is pursuant to your Internet inquiry dated April 7, 2008,
addressed to several executives of Countrywide Financial Corporation. This
is also in follow-up to our telephone conversation on April 7, 2008.
I have received the facsimile - 18 pages total - and all of the information
requested has been received. As discussed, the concerns in your e-mail
require a further detailed analysis; therefore, we graciously request that
you allow additional time for review. Please know that our goal is to
surpass your expectations by responding in an impartial and expeditious
manner.
As always, if you have any questions or do not receive contact from the
negotiator regarding the status of your request, please feel free to
contact me directly at (800) 669-2443, extension 3181. Thank you for this
opportunity to be of service.
Sincerely,
Stephanie Porter
Stephanie Porter
Executive Research Specialist
Office of the President
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