Yesterday I sent the email in my first post to the following people I got from bottom of the post in this thread:
It was regarding: Countrywide ignoring homeowners who need help
pressroom@countrywide.com ,david_bigelow@countrywide.com,angelo_mozilo@count rywide.com ,chris_oltmann@countrywide.com ,vice_president@whitehouse.gov ,
OCIP@do.treas.gov ,customer_service@countrywide.com,
service@naca.com,
david.bigelow@countrywide.com,
angelo.mozilo@countrywide.com,
chris.oltmann@countrywide.com,
vice.president@whitehouse.gov,
customer.service@countrywide.com
ALSO I copied these people:
Dateline@NBCUNI.com,
Nightly@NBC.com,
Today@NBCUNI.com,
WebEditors@newsweek.com,
pressroom@countrywide.com
Responses were immediate!! I got an email from the VP of Finance saying that he put someone on our case right away and to personally contact him if I need any assistance. I also got a message from Nadine Price who was assigned our case over a month ago in the Workout Department, but never bothered to call me back; however I still only got the generic phone number that takes you to the collections department. On the other hand, I got a message from a Stephanie Porter who work in the President of Countrywide Home Loans's office. She left me her direct line. So, on my way home from work, I pulled over (safety first) and called Stephanie. She said that she will personall work on my case and that anything that comes through the President's office needs to be handled. She said they are taking my case from Nadine and I don't need to try and contact her anymore. I will deal directly with Stephanie, who was very nice. So last night I faxed her my bank statements and most recent pay stubs so she could have everything she needs to start working on our loan modification.
I will keep you guys posted on this thread as to what happens next and what options they offer us.
So, if you need some assistance I suggest emailing all those people and include a lot of media in the cc: section so Countrywide can respond to your needs.
Today is a good day!
Jennifer
