[Martae007]

Yes, they are still receiving faxes at Fax# 1 866 282 5682. I was instructed to submit a loan mod pkg for my second mortgage to this number. I faxed multiple pages and expressed mailed to make sure docs were received. This was done last month, because I was told that my second was being "reviewed" to be written off, (I'm still waiting for word on the first mortgage modification, since March) and only to be told last week that Chase is not modifying seconds and that I was told wrong! I told the rep who I spoke to and the date and time I was told to send mod package and she informed me that I was told wrong..... So, I repeated the telephone number of the person that I previously spoke with and asked her if it was at all possible to tell which department that telephone number was for, or, if she recognized the number -- she said she did not recognize the telephone number. I asked her how that could be since she was calling me from that very number.......