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Originally Posted by TRACYV  Has this happened to anyone else? Got a message on answ machine today. Said he was "Gary from Citi Mortgage" left phone #480-753-2968. Tried to call and it said "please check your number". Looked on caller I.D. and it said "ASC Hm Equity at 480-753-2600. When I called that number, a recorded message came on and it said "Citi Mortgage". |
YES - the 2600 number was my call from the the Executive Response Unit - same number- same ID info on my caller ID. But when I called the 2600 got my assigned person (not Gary but Annette) directly. But it IS the Executive Response Unit out of .. Phoenix.
This is good. I think. It is "higher up" than the loss mit nice folks
On the voice mail she gave a 866 number but that had a fast busy. She said numbers were just changed but I got to her (Annette) on the 2600 number direct. Maybe they all have the same phone, or their computer is smart enough to read our incoming phone IDs and direct to right person.
I just hope I can reach her as easily when I call back again.