Yes, excellent info Dave! Thank you.
We were denied because the servicer was including our 401k plans in our income.
I never thought to ask for a copy of the NPV report for our home. I'm going to ask them for this come Monday.
Also, we are over the 55% debt to income ratio because of my job loss and yet we weren't referred to a consumer counseling agency. They just looked at our retirement account figures, our liabilities worksheet and denied us.
It's really disheartening to see how much discretion is given to the Lenders and Servicers. From what I have read on this forum, time and time again guidelines are not followed. It seems as if some of us know more than the employee's at these companies aprroving/denying our requests for mods!