Hi Bluberry4,
Quote:
NO! Cannot transfer me without that, I say I’m sure it is noted on my account who I was talking with. She tells me the names and asks me what she can do for me? I explain everything AGAIN, basically she doesn’t care. I asked if she knew which Dept. Doug was in. She says, yes, he sits right across from me.
OK, can you please transfer me (obviously, the woman before filled him in on my situation)? The “B” tells me, “Ma’am, as I told you at the beginning of the conversation, I cannot transfer you without a name and ext.”…to which I promptly hung up on her!!!!
NOW WHAT DO WE DO??? |
WOW that is so ridiculous I can't even believe it.. OH wait thats Chase for you.. They are one of the most unorganized lenders around. Email the CEO of Chase right away and let him know what is going on:
CEO in executive office at chase
Jamie Dimon jamie.dimon@jpmchase.com