| Re: HSBC/CHASE Nightmare!! OK. Just got of the telephone with Ken Smith at Chase legal department. He also reiterated to me that the first payment they received was January. I informed him that this was incorrect, that the first payment was sent and received and cashed by Chase in November. To cut a long story short, he has asked me to fax directly to him copies of checks/payments received and he will research the issue as (QUOTE) clearly there is a payment issue here (END QUOTE). he promised to get to the bottom of it.
He states that they do not have copies of any correspondence nor my requests for copies of documentation that I have sent through this two year period.
The strange thing is the "payment statement" I got from Chase when all this initially started, shows that they acknowledged receipt of the payments dated November and December... |