Quote:
Originally Posted by ama125  Welcome to the forum... sorry to hear of your troubles. Since they came back with an offer for a partial claim, I am going to assume you have an FHA backed loan. Is this correct? If so, there may not be much they can do for you. There is FHA-HAMP, but the guidelines for that program are more restrictive than the regular HAMP program and only came out in August so it remains to be seen if BofA has fully adopted the program. Still, it is no reason for them to ignore your prior requests for assistance or treat you so rudely. Have you emailed OOP yet? I cannot promise they can do anything for you or anyone else for that matter, but they are more polite and helpful than anyone in customer service. See the sticky thread for instructions. Best of luck! It is not an easy battle! |
Thank you!
We're very discouraged as well. I am very happy I found this site because honestly we didn't know where to turn.
Yes our loan is an FHA backed loan and after 5 or 6 tries to get BOA to help I called the Federal Housing Administration to see if they could help..... I figured that if they are backing our loan then they should be aware BOA was giving us a hard time then maybe they would step in and get them to work with us. when I spoke with FHA via phone they told me to apply for help directly with BOA..... I explained our situation and they insisted that BOA is required to assist us with Obama's plan.
They offered us a Partial which would have got us caught up but with out the payment getting lowered we would have ended up delinquent all over again....
Now that we have declined the Partial they won't talk to us anymore. They even cancelled our online access to our account information.
I just found the thread on the OOP tonight and emailed them. I didn't know FHA loans had limited options for help but even with limited options the bank should still be willing to help.... I can't see why they would want to foreclose on a home that currently is 105,000 upside down when the owner is willing to make payments...Just lower then the original amount.
So, we'll see what happens next..... Hopefully they will do something but if not, I'm going to go to every court date to try and get the judge and anyone else involved to see we didn't ask for my wife to get laid off so we could get behind..... I'm also going to make it point to show how many times we've tried to get them to give us some assistance... I might be going down...But I'm not going down without a fight!
