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orangecounty · 10-21-2009, 12:49 PM

US Bank has been the most difficult bank to work with on our loan modification. It has been over a year and I have heard everything they can throw out and still have NO loan modification. I have went through the process twice and 1st time denied because I made to much, funny because I was unemployed at the time. 2nd time was just denied after another 5 months of waiting because I do not live in the unit. Which they knew for 5 months that we did not live in it. I guess it takes 5 months to figuare that out at US Bank and it shows who the type of people they have working on our accounts.

I have heard the 825 comment, which my loan is as well. I have heard from loss mitigation we are working on it, and then consumer finance we are working on it and they both tell you something different. So who's working on it??? Even today I received a call to call in for some information and when I called they said we do not know what that was for. I called once a week to them for the past year and even had the HOPE foundation helping out and it has got me no where.

If there are any questions that someone that is frustrated could help some of you out there out, please let me know. If I can not help myself, I would love to help others. It should not be this hard and stressful.

10-21-2009, 12:49 PM	#10 (permalink)
orangecounty Member Join Date: Oct 2009 Posts: 5 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: U.S. Bank runaround... AGAIN! US Bank has been the most difficult bank to work with on our loan modification. It has been over a year and I have heard everything they can throw out and still have NO loan modification. I have went through the process twice and 1st time denied because I made to much, funny because I was unemployed at the time. 2nd time was just denied after another 5 months of waiting because I do not live in the unit. Which they knew for 5 months that we did not live in it. I guess it takes 5 months to figuare that out at US Bank and it shows who the type of people they have working on our accounts. I have heard the 825 comment, which my loan is as well. I have heard from loss mitigation we are working on it, and then consumer finance we are working on it and they both tell you something different. So who's working on it??? Even today I received a call to call in for some information and when I called they said we do not know what that was for. I called once a week to them for the past year and even had the HOPE foundation helping out and it has got me no where. If there are any questions that someone that is frustrated could help some of you out there out, please let me know. If I can not help myself, I would love to help others. It should not be this hard and stressful.