[weneedpeace]

Mint - I would exercise caution.

(I worked for 10 years in real estate transaction processing prior).

If you're already in default while in loan mod, this could very well be someone preying on you, going off of public record.

I agree - call loss mitigation and if they can not confirm that this company has been scheduled to come out to your home (and make sure the phone numbers match up!), I would not allow this person on your property.

Best wishes.. I do hope it's legit and that it's a positive sign for a successful loan mod!!

FYI - her comment that she can not share the valuation with you.. likely accurate. Typically, whoever 'pays' for the appraisal is the one privy to the details. In other words, if your lender charges this amount to you, then you have a cash to demand a copy. If the lender is paying for it, then I would not expect that they will share it. Certainly, you can have a local Realtor offer you a one line CMA of all pending and closed sales (plus active listings) and it should give you a baseline range of where their appraiser will come in.