Loans, Debt & Credit - View Single Post - Reminder

OH-WAMU · 09-25-2009, 07:10 AM

THIS BEARS REPEATING....

Detailed Notes are Critical

You will have to make a lot of phone calls and deal with several different people within the loss mitigation department. This in itself can lead to unique challenges and road blocks if you don’t have your efforts well documented.

Keeping track with a detailed call log that reference promises, comments and details should help you overcome objections as you talk to other people in the department.

If there are any delays with the loan modification and the home goes into foreclosure, the log that you have created can be used to justify your good faith efforts in trying to find a resolution to your situation.

09-25-2009, 07:10 AM	#1 (permalink)
OH-WAMU Senior Member Join Date: Jul 2009 Location: Ohio Posts: 90 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Reminder - detailed notes are critical THIS BEARS REPEATING.... Detailed Notes are Critical You will have to make a lot of phone calls and deal with several different people within the loss mitigation department. This in itself can lead to unique challenges and road blocks if you don’t have your efforts well documented. Keeping track with a detailed call log that reference promises, comments and details should help you overcome objections as you talk to other people in the department. If there are any delays with the loan modification and the home goes into foreclosure, the log that you have created can be used to justify your good faith efforts in trying to find a resolution to your situation.