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Originally Posted by ama125  When you got that letter and called, were you ever asked to fax anything over or did the packet just arrive on July 8th and then you were asked to fax information? I got a forbearance agreement on June 20th (Fannie Mae HomeSaver Forbearance) and when I looked it up on efanniemae.com it basically said that if the borrower is not eligible for MHA/HAMP, than offer this forbearance. I ended up not taking it because my husband just got a raise right before it came. I've been trying ever since to have my case reviewed for HAMP and even after contacting OOP and asking for that, I'm still not being reviewed for it (my nego submitted a non-HAMP mod that got declined though he insists he submitted it under MHA guidelines, whatever that means). I even asked OOP if my file had ever at any point in time been reviewed for HAMP and was told no. So, how did I get that forbearance then?? You are saying the nego from OOP told you MHA was better than anything she could offer you... does this mean OOP does NOT do MHA mods???? If that's the case, I've been wasting my time with them. Any idea who I should contact? Do you have a number for the dept that sent you your trial? Of course, given the joy  that the MHA trial is bringing to you and everyone else on it, I'm not even sure I want one now! LOL! 
Thanks for your input and I hope you get a final mod soon! |
Thanks. I was asked to send in documents with the trial packet, and I have been asked to fax things on 4 separate occasions since then. I will look through my documents and give you all the numbers I can find. Not sure they can help you if they don't already have a file on you, but it is worth a try.
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Originally Posted by montana59451 Check out the contact sticky and look for montana59451 contribution.
this gal is the head of home retention and I posted her direct line. Can't say where I got this from...lets just say a little bird told me. good luck |
Tried to call this # this AM and it's coming up as a "non working number" for some reason. I bet they have more people dedicated to monitoring this site than they do working on mods.
Anyhoo, I faxed over all the things they asked for again, and sent them overnight certified mail today too. I will be following up on Monday to see where I am. My letter of explanation probably was more than a little hostile, but considering I was up til 1AM gathering and preparing these documents again, I think my frustration is valid.