Mary Salzer

  

Well, the computer modeling is not the norm for the average servicer, perhaps Citi, Chase, BofA, Country Wide....but the bulk of them do it the old fashion way....by hand and by gut. This is a gut process, what makes sense, no computer can drive this situation that I have seen, the artificial intelligence of DU, LP, CLUES/CLOUT, EMITS, ARC (that one is a real joke), etc....just do not have it in them. So simulation is out of the question, I should suspect they have a formula...I do...and to that I apply some good old common sense risk analysis and gut instinct.

You do need to provide Chase with the disability issue, it goes to the side of ability and capacity, the willingness they already have due to the circumstances and have accepted that part of the formula. With curtailed ability and capacity, they may reduce the required short fall, unsecured amount due to the documented hardship....generously you provided that third party documentation of the hardship...it speaks volumes. Trust me it does...they have made a generous offer to date, let's see where they fall now....me, well, not sure what they will do, they have reduced it so far they may themselves be backed up against the wall with the offer by the actual investor on this credit due to the circumstances overall.