Loan Modification Forum - LoanSafe.org - View Single Post - Modification of 5 in 1 arm Wells Fargo SUCCESS!!

Tapeoka · 08-05-2009, 10:27 AM

Just wanted to give everyone my lastest update as of August 5, 2009. We submitted our loan modufication documents on July 21, 2009 and since then I have been calling WFB everyday for status and to stay on top of them. Like others I've gotten a different answer everytime so instead of playing the runaround game I contacted the executive office who referred me to The supervisor for loss mitigation, she was really helpful and told me she was with the MAHP which is government backed and that my loan is a conventional loan and that she will put me in touch with the right person for that. The gentleman she connected me to told me he will personally walk my paperwork through and made sure it gets assigned to a negotiator today (now I've been told by all the others I spoke with previously that it was already assigned and pending review) because he says he sees that it was assigned but the person has not gotten my file yet. He gave me his direct line and said I should hear something within 2 weeks from today and if I don't to call him. Great that is the first loan. Now our second (we had the 80/20 jumbo no $ down) I was told to contact the Equity Dept because they are separate which I did last Thursday. I told them we are in process of loan mod on the first and they immediately cut our payments in half for the next three months pending approval of loan mod on first. I got confirming letter from them yesterday saying that I need to contact them once a month to let them know status of loan mod on the first and upon approval they will then modify the second to reflect whatever the new terms are on the first. If we got denied then we will go back to the old payment amount. Got call from Tiffany Price yesterday saying she is with Equity Dept and that our file has been assigned to her for modification and to call her back. I have called and left several voicemails yesterday and today so if I don't hear back by tomorrow I will contact Executive office and see if they can get me to a supervisor. So far it's moving along. Will continue to keep you all posted. Keep your fingers and toe crossed for us and many prayers!

08-05-2009, 10:27 AM	#115 (permalink)
Tapeoka Senior Member Join Date: Jul 2009 Posts: 74 Nominated 0 Times in 0 Posts TOTW/F/M Award(s): 0	Re: Modification of 5 in 1 arm Wells Fargo SUCCESS!! Just wanted to give everyone my lastest update as of August 5, 2009. We submitted our loan modufication documents on July 21, 2009 and since then I have been calling WFB everyday for status and to stay on top of them. Like others I've gotten a different answer everytime so instead of playing the runaround game I contacted the executive office who referred me to The supervisor for loss mitigation, she was really helpful and told me she was with the MAHP which is government backed and that my loan is a conventional loan and that she will put me in touch with the right person for that. The gentleman she connected me to told me he will personally walk my paperwork through and made sure it gets assigned to a negotiator today (now I've been told by all the others I spoke with previously that it was already assigned and pending review) because he says he sees that it was assigned but the person has not gotten my file yet. He gave me his direct line and said I should hear something within 2 weeks from today and if I don't to call him. Great that is the first loan. Now our second (we had the 80/20 jumbo no $ down) I was told to contact the Equity Dept because they are separate which I did last Thursday. I told them we are in process of loan mod on the first and they immediately cut our payments in half for the next three months pending approval of loan mod on first. I got confirming letter from them yesterday saying that I need to contact them once a month to let them know status of loan mod on the first and upon approval they will then modify the second to reflect whatever the new terms are on the first. If we got denied then we will go back to the old payment amount. Got call from Tiffany Price yesterday saying she is with Equity Dept and that our file has been assigned to her for modification and to call her back. I have called and left several voicemails yesterday and today so if I don't hear back by tomorrow I will contact Executive office and see if they can get me to a supervisor. So far it's moving along. Will continue to keep you all posted. Keep your fingers and toe crossed for us and many prayers!