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Old 07-28-2009, 04:29 PM   #38 (permalink)
caldwellb02
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Re: Chase/Wamu and Deutsche Bank

Hi all. Thought I'd post an update. In the past month I've sent dozens upon dozens of pages of information to Chase. I'm working with a person from the Executive Team - Penny Davis - who actually now knows me when I call and doesn't have to look up my loan numbers. She has helped me when Chase didn't pay my homeowners insurance (though they made me set up an escrow account in April) by sticking with me on a three-way call till the deal was done. Yesterday she gave me her personal e-mail (which I won't give out - sorry) and I am scanning documents to her. They were geting lost the other way. She unfortunately is NOT my negotiator, and I have no idea where I stand even though there is a nice lady on the other end of the line. I am not in default, but have about 2 months to go after which I will be. My loan is set to adjust up Sept 1. I have been working on this since January 5.

It's hard to keep on truckin. Part of me just wants to bail and stop paying but I love my house. But some advice I would give to those of us still holding on: don't wait for them to call you. Call them. and if you get a voice mail, don't depend on their calling back. Call and call and call till you get a live person. If you do get a member of the executive team to work with you, and you can't get ahold of him/her (VM usually full I find), then call the main exec team number and ask them to e-mail your contact. they usually do that. again, I still don't know if I'll be successful in the end, but this tactic does work.

Good luck out there. And, by the way, my son works for Chase and is on the loan and it doesn't help --- not one bit!
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