Faith,
I had this happen to me with Wells Fargo and Chase (2 different short sales on 2 properties I owned. They didn't report the short sale properly to the credit bureaus. All you have to do is contact the 3 credit bureau's (Experian, Transunion & Equifax) to dispute the reporting from
CW regarding the shortsale. Tell them you can fax your approval letter from countrywide showing what they agreed to if they need it. (I did it online with all 3 bureau's and didn't have to send anything in). Your report should be updated in a few months. It worked for me:-)