You had my hopes up with your title (that you actually had a mod in progress
Your savings may disqualify you for the HMP program. If you have savings and aren't missing payments, I wouldn't expect help anytime soon from SunTrust, but that is just my personal experience/opinion. Don't give up, and make sure they hear from you.
As far as Unemployment income goes, I am going through that now as well. When I first applied I had a job and now I don't. They are refusing to take my unemployment income as income. I have talked to Fannie Mae and it seems now that I can use it as income, but waiting to hear back. See my post
here in regards to unemployment income.