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Originally Posted by windyCA  Just got a call from Jenny Huber from BoA executive's office, she said she has forward my email to loss mitigation dept, and someone will call me within 24 business hours. They will go over my financials and determine what program I will qualify for.
When loss mitigation dept calls, what should I tell them? Should I go over my financial with them, or just tell them that I am working with NACA, and let them talk to NACA?
Please advise. Thanks in advance.
windyCA |
Got a call yesterday from a lady call Kenis Butter with BoA, she said she was responding my email to executives. She said she is with loss mitigation department, and since I am working with NACA, there is nothing to do with loss mitigation dept and I should have NACA contact BoA NACA dept to initiate the process.
I told her that NACA already submitted my application in May, she said well she doesn't have any information, just have NACA call BoA.
After the emails and calls, it doesn't seem very helpful. What shall I do next?
What response did you guys got after emailing executives, and what process you went through to get approval?
What else I should do? Any suggestion is appreciated.
Thank you.