[luvmyhouse]

I have been trying to get a loan modification with Option One. I sent the application via mail then fax because there was no record of it when it was mailed. After many phone calls, I still didn't hear back from someone about my application. Meanwhile, I heard about HOPE and called them. The consultant I spoke with took some information from me over the phone. She forwarded the information to our lender. The following week I heard back from someone in Option One's consumer advocacy department. He has been very nice so far. I had to send him our application again, but at least this time, I feel more confident that someone is working on it. Hopefully, I will have good news to share. All this said, I just wanted to thank Moe for informing us about HOPE and wanted to share a good experience that I had with them.