[LHarveyMadman]

majestix and jmayflower, like Faith said, you need to be all over B of A like flies in the potato salad. Early in the process, I called them at least every other day, and even when my mod was on its way to being finalized, I called them at least once a week for updates, even though there were none to be had from January through April.

Also, I kept fairly detailed notes of each call - the number called, the date and time of the call, and the name of the analyst with whom I spoke. That way, if I was told something that didn't jive with what I understood, I could always refer to a specific call on a specific date.

It's easy to be frustrated in this process - believe me, I certainly was - but despite my irritation at times, I was always polite to the analysts, even if I felt that the service wasn't quite up to snuff. These reps are overworked and underpaid cogs in the B of A wheel, and they're doing their best with guidelines that are continually shifting. Furthermore, each situation is different, and they aren't always able to apply blanket rules across the spectrum.

Good luck!