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Old 07-02-2009, 05:31 PM   #1 (permalink)
PatriciaW38
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Thumbs down confused

I called a week ago to chase to let them know my husbands pay has dropped and they just told us to print out the affordable home paper work .When called I was only 7 day late from grace period.Starting 6/30 getting calls from chase saying they need a payment or they can not asign me for a loan mod very confused since today only puts me 10 days past grace period.We have had chase for 11 years never late until June.My payment due date is 15th of each month.No one will help on the phone just say they need payment before they can help. Well if I had the payment I would not need the loan mod!I am not getting any kind help from chase just run around anybody eles having this promblem???


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